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"Managers Not Trained to Effectively Manage Workers in New Economy." Business Wire. November 30, 2004. Retrieved 30 November 2004. <http://home.businesswire.com/portal/site/google/index.j sp?ndmViewId=news_view&newsId=20041130005464&newsLang=en>
Bruce Shackleton's "Meeting the Shadow at Work"
Anthony, William P., E. Nick Maddox, and Walter Wheatley. Envisionary Management: A Guide for Human Resources Professionals in Management Training and Development. New York: Quorum Books, 1988.
Corporate Management
Kaplan-Leiserson, Eva. (2001, August). " Why We're Smarter". Training and Development. Alexandria, VA: American Society for Training and Development.
Nature vs. Nurture in Criminology
Kirkpatrick, D. L. (l976). Evaluation of training. In R. L. Craig (Ed.), Training and development handbook A guide to human resources development (pp. 18.1-18.27). New York: McGraw-Hill.
Flight Crew Management
Smith, G. (1999-2004). Training and Development Leads to Higher Productivity and Retention. Business Know-How. Retrieved June 17, 2004: http://www.businessknowhow.com/manage/higherprod.htm
Employee Education
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