"Managers Not Trained to Effectively Manage Workers in New Economy." Business Wire. November 30, 2004. Retrieved 30 November 2004. "Managers Not Trained to Effectively Manage Workers in New Economy." Business Wire. November 30, 2004. Retrieved 30 November 2004. <http://home.businesswire.com/portal/site/google/index.j sp?ndmViewId=news_view&newsId=20041130005464&newsLang=en>
Bruce Shackleton's "Meeting the Shadow at Work"
Anthony, William P., E. Nick Maddox, and Walter Wheatley. Envisionary Management: A Guide for Human Resources Professionals in Management Training and Development. New York: Quorum Books, 1988.
Corporate Management
Kaplan-Leiserson, Eva. (2001, August). " Why We're Smarter". Training and Development. Alexandria, VA: American Society for Training and Development.
Nature vs. Nurture in Criminology
Kirkpatrick, D. L. (l976). Evaluation of training. In R. L. Craig (Ed.), Training and development handbook A guide to human resources development (pp. 18.1-18.27). New York: McGraw-Hill.
Flight Crew Management
Smith, G. (1999-2004). Training and Development Leads to Higher Productivity and Retention. Business Know-How. Retrieved June 17, 2004: http://www.businessknowhow.com/manage/higherprod.htm
Employee Education
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