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Dooley, R. S. & Fryxell, G.E. (1999) Attaining decision quality and commitment from dissent: The moderating effects of loyalty and competence in strategic decision teams. Academy of Management Journal, 42(4): 389-402.
Resolving Emotional Conflicts
"Constructive conflict helps teams make high-stake decisions under considerable uncertainty and move quickly in the face of intense pressure-essential capacities in today's fast-paced markets. The key? Mitigate interpersonal conflict." Eisenhardt 1997)
Negotiation as a Leadership Skill
"Decision Making Model: Team Leadership." (December 6, 2002) Taken From Team Leadership Handbook. Retrieved on August 2, 2004 at http://www.lib.umd.edu/groups/learning/Decision-MakingModel.pdf
Decision-Making Models
Boles, Janet K. (1979). The Politics of the Equal Rights Amendment: Conflict and the Decision Process. New York: Longman.
The Equal Rights Amendment (ERA)
Swales, C. Overcome Team Conflict. Retrieved July 29, 2004, from Monster.Com. Web site: http://leadership.monster.com/articles/conflict/
Teamwork, Collaboration, and Conflict Resolution
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