"Constructive conflict helps teams make high-stake decisions under considerable uncertainty and move quickly in the face of intense pressure-essential capacities in today's fast-paced markets. The key? Mitigate interpersonal conflict." Eisenhardt 1997)
Negotiation as a Leadership Skill
How Work Teams Cope With Conflict. Retrieved July 29, 2004, from Strategosinc.Com. Web site: http://www.strategosinc.com/work_team_4.htm
Teamwork, Collaboration, and Conflict Resolution
Caudron, Shari. "Keeping Team Conflict Alive." Public Management, Vol. 82, February 2000.
Conflict Resolution
Swales, C. Overcome Team Conflict. Retrieved July 29, 2004, from Monster.Com. Web site: http://leadership.monster.com/articles/conflict/
Teamwork, Collaboration, and Conflict Resolution
Suzanna Laurent, Team Conflict is Natural; accessed from the web Jan 22, 2005: http://pages.prodigy.net/slaurent/TeamConflictNat.doc
Project Management
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