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Schein, E., Smirchich, L., Concepts of Culture and Organizational Analysis, in Administrative Science Quarterly, 28 (1983), p339-358
Organisational Culture
Smirich, L., "Concepts of culture and organizational analysis," Administrative Science Quarterly, Vol. 28, 1983, pp. 339-58.
Choosing a Paradigm
Baker and Branch, "Concepts Underlying Organizational Effectiveness: Trends in the Organization and Management Science Literature", Oct 31, 2003, <http://www.sc.doe.gov/sc-5/benchmark/Ch%201%20Trends%2006.19.02.pdf>
Work Systems Designs
Robbins, S. P. (1998). Organizational Behavior: Concepts, controversies, applications. Upper Saddle River, NJ: Prentice Hall.
Bowen Theory in the Office
Robbins, S. P.(2005). Organizational behavior: concepts, controversies, applications (11^th ed.). New Jersey: Pearson Prentice-Hall.
Emotional Intelligence and Leadership Skills
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