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Helmreich, R.L., & Foushee, H.C. (1993). Why crew resource management? Empirical and theoretical bases of human factors training in aviation. In E.L. Wiener, B.G Kanki, & R.L. Helmreich (Eds.), Cockpit resource management, pp. 3-45. San Diego, CA: Academi
'Swiss Cheese' Model
Staff Writer. Human Resource Management, Section 5 (Course Text). https://mycampus.phoenix.edu/secure/resource/resource.asp
SMC Company
Leadership in Action Simulation. Retrieved July 14, 2005, from University of Phoenix Resource, ORG/502--Organizational Behavior Web site: https://mycampus.phonenix.edu/secure/resource/resource.asp.
Organizational Structure and Leadership
Schneider, G. (2004). Electronic Commerce: The Second Wave [University of Phoenix Custom Edition e-text]. Retrieved July 26, 2005 from University of Phoenix, Resource, EBUS/400-E-Business Web site: https://mycampus.phoenix.edu/secure/resource/resource.asp
On-Line Banking
Schuler, R. S. (1990). Repositioning the Human Resource Function: Transformation or Demise. Academy of Management Executive, 4(3): 49-60. Taken from: Jill Conner, Dave Ulrich. (1996). Human resource roles: creating value, not rhetoric. Human Resource Plan
The Importance of Human Resource
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