Case Study Nike Customer Care essays

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	1	CASE STUDY NIKE CUSTOMER CARE Definition by WordNet
	(noun) case Study, a Careful Study Of Some Social Unit (as A Corporation Or Division Within A Corporation) That Attempts To Determine What Factors Led To Its Success Or Failure

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	3	Sources list for CASE STUDY NIKE CUSTOMER CARE
	Mosely, Tony. "Are you Being Served? The Route to Good Customer Care." Consumer Policy Review 12(6) Nov.-Dec. 2002: pg. 223-228. Business Source Premier. EBSCOHost. University of Phoenix, Phoenix, AZ. August 11, 2004 http://www.epnet.com Management at the Ritz-Carlton Nike Inc. (1993). Annual Report, Beaverton, Oregon, USA. Nike Inc. (1994). Production Primer. Oregon, USA. Nike Inc. (1996) Nike Establishes Labor Practices Department, 2 October The Nike Shoe Company Rudy EB, Davidson LJ, Daly B, et al. (1998) Care activities and outcomes of patients care for by acute care nurse practitioners, physician assistants, and resident physicians: a comparison. Am J Crit Care.; 7:267-281. Nurse Practitioners J.D. Power and Associates Reports. (July 30, 2003). Customer Satisfaction with Residential Electric Utilities Reaches All-Time High, Despite Customer-Reported Increases in Electricity Spending. Electric Utility Residential Customer Satisfaction Study. Ret Motivation Processes Donogh, J. (2000). Customer Loyalty--From the Customer's Perspective. Retrieved June 24, 2005 from the World Wide Web: <http://www.refresher.com/!loyalty2.html>. E-Commerce in China