Ference, T.P., Stoner, J.A., & Warren, E.K. (1977). Managing the career plateau. Academy of Management Review, 2(4), 602-612.
Human Resource Management in the Hospitality Industry
Ference, T.P., Stoner, J.A., & Warren, E.K. Managing the career plateau. Academy of Management Review, 2(4), 1994, 602-612.
Organizational Behavior
Isaacson, L. E.,. & Brown, D. (1999). Career information, career counseling, and career development: Needham Heights, MA: Allyn & Bacon.
Self-Directed Search Assessment (SDS)
Tobaygo, Raymond. Hobsons CollegeView. Career Assessment Tests. http://www.collegeview.com/career/ask_experts/career_assess.html
Career-Planning Websites
Capezio, P., & Morehouse, D. (1995). Taking the mystery out of TQM: A practical guide to total quality management (2nd ed.). Franklin Lakes, NJ: Career Press.
Total Quality Management
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