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Scacchi, W., Noll, J., "Process Driven Intranets: Life Cycle Support of Process Reengineering," IEEE Internet Computing, 1(5), pp. 42-49, September, October 1997. http//www.usc.edu/dept/ATRIUM/Papers/Process_Assets_Library.ps
Prototype in the Software Process

Linden, R. (1993). "Business process reengineering: Newest fad or revolution in government." Public Management, 75(11):9
IT and BPM

Davenport TH (1993) Process innovation. Reengineering work through information technology, Boston: Harvard Business School Press.
Total Quality Management

Larman, Craig, Kruchten, Phillipe, and Kurt Bittner. "How to Fail with the Rational Unified Process: Seven Steps to Pain and Suffering." January 14, 2001. Valtech Technologies & Rational Software. April 1, 2004. < http://www.aanpo.org/articles/articles/Ho
The Rational Unified Process (RUP)

Schilder, D. (2005). Strategic Planning Process: Steps in Developing Strategic Plans. Cambridge, MA, [2]Harvard Family Research Project. Retrieved Aug. 30, 2005, from http://www.gse.harvard.edu/hfrp/pubs/onlinepubs/rrb/strategic.html.
Planning in Management