| |
Davenport TH (1993) Process innovation. Reengineering work through information technology, Boston: Harvard Business School Press.
Total Quality Management
Symons, V.J. (1993). Evaluation and the failure of control: information systems development in the processing company. Accounting Management and Information Technology, 3, 51-76.
Information Technology Systems Development
Sue, M. (2000). The convergence of Information technology and Information Management. Information Management Journal. April 2000.
IT Convergence
Davenport T. H. and Short J. E. (1990) The new industrial engineering: information technology and business process redesign. Sloan Management Review, 31 (4):11-27 (Summer).
Global HR Management at Harley-Davidson
Broadbent, M., Weill, P., & St. Clair, D. (1999) The Implications of Information Technology Infrastructure for Business Process Redesign. MIS Quarterly, 23(2), 159-182.
Management Information Systems
|
|
