Lahiff, J. M. and Penrose, J. M. (1997). Business Communication: Strategies and Skills. USA: Prentice Hall.
Writing Skills within Business Organizations
Nellermoe, D. A., Reinstein, A. & Weirich, T. R. (1999). Using Practitioners' Viewpoints to Improve Accounting Students' Communications Skills. Business Communication Quarterly, 62(2), 41.
Effective Business Communications
Mallinger, Mark Ph.D. (2004) Management Skills for the 21st Century: Communication & Interpersonal Skills Rank 1st. The Braziadio Business Report - School of Business and Management.
Skills and Competency Grid
McNaughton, D., & Light, J. ( 1993). Teaching facilitators to support the communication skills of an adult with severe cognitive disabilities: A case study. Augmentative and Alternative Communication, 5, 35-41.
Autism
Mirenda, P. (1990). Augmentative and alternative communication techniques. In J. Downing (Ed.), Teaching communication skills to students with severe disabilities (pp. 119-138). Baltimore: Brookes.
Autism
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