Mackay, H. (1994). Why Don't People Listen? Solving the Communication Problem. Pan Macmillan, Australia
Corporate Communication Programs
Flight Safety Foundation (2003). Communication problems contribute to misperceptions of evacuation urgency, 38(2), pp. 1-8.
'Swiss Cheese' Model
Comey, J. T., Hartnett, S. M., Kaiser, M., Lovig, J. H., & Skogan, W. G. (1999). On the beat: Police and community problem solving. Boulder, CO: Westview Press.
Community Policing Initiative
Peak, K.J., Glensor, R.W: Community policing and problem solving: strategies and practices: Prentice Hall: 1999. p. 21-36
Community Oriented Policing
Shinn, Marybeth and Sam Tsemberis. "Is Housing the Cure for Homelessness?" In Addressing Community Problems, edited by Ximena B. Arriaga and Stuart Oskamp. New Delhi: Sage Publications, 1998.
Homelessness in the United States
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