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Dean, J. W. and D. E. Bowen. 1994. "Management theory and total quality: Improving research and practice through theory improvement." Academy of Management Review 19: pp. 393-418
Organizational Effectiveness
"GSM Network Systems and Overall System Integration,"(c) M. Feldmann and J. P. Rissen, published in "Electrical Communications," 2^nd Qtr, 1993.
New Computer Technologies
Shelly, Gary B., Cashman, Thomas J. and H. .J. Rosenblatt, (3rd Edition). "Types of Information System, System Analysis and Design. 1-10-1-11.Cambridge, Massachusetts: International Thomas Publishing.
Wal-Mart and IT Infrastructure
Holmes, P. (1989, Fall). Wheels within wheels and systems within systems: The assessment process. Children and Society, pp. 237-254.
School Counseling
Smith, D, Timberlake M. 1995. Conceptualising and Mapping the Structure of the World System's City System in Urban Studies. 32(2):287-302.
Toronto and Montreal
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