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Heeks, R. (2002), `Failure, Success and Improvisation of Information Systems Projects in Developing Countries', Development Informatics, Paper No.11 [Online] http://unpan1.un.org/intradoc/groups/public/documents/NISPAcee/UNPAN015601.pdf [April 2004]
Information Systems Failure
Bettger, Frank. How I Raised Myself from Failure to Success in Selling. (1992). Simon and Schuster: New York.
Psychological Sales Techniques
Silver, M; Stevenson, L.W. (2000). "Success with Heart Failure: Help and Hope for Those with Congestive Heart Failure." Perseus Publishing, Reading
Congestive Heart Failure
Silver, Marc A., Lynne Warner Stevenson, and Marc A. Silver. Success with Heart Failure: Help and Hope for Those with Congestive Heart Failure. Reading, MA: Perseus Books, 2000.
Congestive Heart Failure (CHF)
Heeks, R. (2003) eGovernment for Development: eGovernment Success/Failure: [Internet] eGovernment for Development. Available from [5]http://www.egov4dev.org/sfdefn.htm. [Accessed December 22, 2004]
Electronic Government
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