Holtz, Shel. Corporate Conversations: A Guide to Crafting Effective and Appropriate Internal Communications. AMACOM, September 2003.
Policy Communication
McNamara, Carter. "Basics About Employee Motivation". Basic Guide to Management, Leadership, and Supervision. 1999. The Management Assistance Program for Nonprofits. 15 Sept, 2004. <http://www.mapnp.org/library/guiding/motivate/basics.htm>.
Employee Motivation
Layman's Guide and Title VII. (2004) Administration on Aging. Retrieved 13 November 2004 from http://www.aoa.gov/about/legbudg/oaa/laymans_guide/laymans_guide.asp#TitleVII
Caregiver Stress
Hayden, T., Hendricks, E. & Novik, J. D. (1990). Your right to privacy: A basic guide to legal rights in an information society. Carbondale, IL: Southern Illinois University Press.
ABC Widget Company: Employee Handbook Privacy Section
McNamara, C. (1999). Basics of Delegating. Retrieved on September 19, 2005 from http://www.managementhelp.org/guiding/delegate/basics.htm
Delegation
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