| |
Soat, D.M. (1996). Managing Engineers and Technical Employees: How to attract, motivate and retain excellent people. Boston: Artech House.
Flooding on Park Lane
Earle, H.A. (Dec. 2003). Building a workplace of choice: Using the work environment to attract and retain top talent. Journal of Facilities Management, 2(3). Retrieved June 1, 2004, from Business Source Premier database.
Innovations in Corporate Management
Earle, Heather A. "Building a Workplace of Choice: Using the Work Environment to Attract and Retain Top Talent." Journal of Facilities Management 2.3 (2003): 244.
Compensation and Benefits in the IT Industry
Reibstein, D. (2002). "What attracts customers to online stores, and what keeps them coming back?," Academy of Marketing Science Journal, 30(4): 465.
Business E-Marketing Strategies
Glanz, B. A. (1994). Building customer loyalty: How you can keep customers returning. New York, New York: Irwin Professional Publishing.
Customer Service
|
|
