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Motivating Employees
Hayes, D. 2nd April, 2003, Audience development: towards a strategic mindset, University of Greenwich, (Debi Hayes is a principal lecturer in Arts Management, School of Business & Management, University of Greenwich, London UK)
Relationship Marketing
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Pettinger's Theory on Management
Tgazda, Sharon. (January, 2002) "The art of delegating: Effective delegation enhances employee morale, manager productivity and organizational success - Management Tools Manager Resources". HR Magazine. Retrieved from www.findarticles.com/p/articles/ mi_m
Delegation
Wilde, Oscar and Walter Pater. "Art for Art's Sake." Arts Education Policy Review, Vol. 104, Iss. 5, 2003.
Racism in "Heart of Darkness"
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