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Puget. (2003, October 2). "Starbucks Ends Fiscal Year with Continued Same-Store Growth." Puget Sound Business Journal, Seattle. American City Business Journals, Inc. Retrieved from http://www.bizjournals.com/seattle/stories
Coffee Shops
Computer Weekly. (Jan. 11, 2005) "e-business Calculate costs, efficiencies and potential growth to get the most from the web; How do I use the web to generate business," 24
E-Commerce and Customer Relations
Wise, Rick (1998) A Blueprint for Shareholder Value Growth: Winning Through Strategic Business Design. Mercer Management Journal 1998. Friscia, Tony et al (2004) The AMR Research Supply Chain Top 25 and the New Trillion-Dollar Opportunity. AMR Research Re
Customer-Centric Business Design
John N. Pearson, Jeffrey S. Bracker, Richard E. White; Operations Management Activities of Small, High Growth Electronics Firms; Journal of Small Business Management; Volume 28; Issue 1: 1990, p. 20+
Management and Operations Management Theory
Jorgenson, Dale; Ho, Mun S.; Stiroh, Kevin. Projecting Productivity Growth: Lessons from the US Growth Resurgence. November 2002. On the Internet at http://www.si.umich.edu/~kahin/hawk/htdocs/jorgenson.ppt#1
The U.S. Economy
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