Kaplan, Charles J. The Federal Reserve - The Central Bank of the U. S., Equity Analytics, Ltd. 2003, Accessed on 25-11-2003 http://www.e-analytics.com/bonds/fed1.htm
Federal Reserve System
Seybold, P. (2002). An Executive's Guide to CRM: How to Evaluate CRM Alternatives by Functionality, Architecture, & Analytics. Retrieved April 15, 2004, from Patricia Seybold Group Web site: http://www.psgroup.com/freereport/imedia/report.asp#WhatIsCRM.
"Ross Dress for Less" Management
Walker, Jeff, "Bull and Bear Markets", Lowrisk Market Analytics. 1997
Volatility in the Stock Market and Short Term Trading
KLD Research and Analytics (2001) "Wal-Mart" Removed from Socially Responsible List" http://www.kld.com/resources/index.html
The Wal-Mart Corporation
Analytical CRM: the mind of CRM. Retrieved from http://thinklab.telecomitalialab.com/analytical_e.htm Accessed on 8 April 2005
Customer Relationship Management (CRM)
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