"Total Quality Management." From Quality to Excellence. UK Department of Trade and Industry. Available from: [2]Http://www.dti.gov.uk/quality/tqm [accessed on 26 April 2006]
TQM and HRM (Human Resource Management)
Shores, A. R. (1990) A TQM approach to achieving manufacturing excellence., Quality Press; Quality Resources, Milwaukee, Wis.; White Plains, N.Y.
Total Quality Management
Barker, E. (2002). International Aerospace Quality Group. Quality Progress., 35(6), 35-37.
The Aeronautical Industry
Dean, M. L. and Tomovic, C. L. (2004) Does Baldrige Make A Business Case for Quality. Quality Progress., 37, 40-45,
TQM and Six-Sigma
Shores, A. R. (1990) A TQM approach to achieving manufacturing excellence., Quality Press; Quality Resources, Milwaukee, Wis.; White Plains, N.Y.
TQM and Six-Sigma
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