Lee, C. C. (1998). Counselors as agents of social change. In C. C. Lee & G. R. Walz (Eds.), Social action: A mandate for counselors (pp. 3-14). Alexandria, VA: American Counseling Association.
Advocacy and the Counseling Profession
Guerin, B. (1999). Social behaviors as determined by different arrangements of social consequences: Social loafing, social facilitation, deindividuation, and modified social loafing. The Psychological Record, 49(4), 565-578.
Social Loafing
Wahl, Asbjorn. "European labor: Social dialogue, social pacts, or a social Europe?" Monthly Review, 1 June 2002.
Trade Unions
Rosenberg M. 1981. The self-concept: social product and social force. In Social Psychology: Sociological Perspectives, ed. M Rosenberg, R Turner, pp. 593-624. New York: Basic Books
Post-Modernism
Gutek, Barbara A. (1999). "The Social Psychology of Service Interactions." The Journal of Social Issues, Fall. Journal of Social Issues: The Social Psychology of Service Interactions.
Emotional Labor in the Hospitality Industry
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