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Business Transformation Strategy
Terpstra, D. & Honoree, A. Spring 2004, "Job satisfaction and pay satisfaction levels of university faculty by discipline type and by geographic region", Education vol. 124, no. 3, pp. 528-539.
Managers Get the Staff They Deserve
Wright, T. A., & Cropanzano, R. (2000) Psychological well-being and job satisfaction as predictors or job performance. Journal of Occupational Health Psychology, 5, 84-94.
The Happy/Productive Worker Thesis
Wright, Bradley E; Kim, Soonhee. (2004) "Participation's Influence on Job Satisfaction: The Importance of Job Characteristics" Review of Public Personnel Administration. Vol. 24, No. 1; pp: 18-40
Information Systems Management
Mowday, R. T., Porter, L. W., & Steers, R. M. (1982). Employee-Organization Linkages: The Psychology of Commitment, Absenteeism, and Turnover. New York: Academic Press.
High Absenteeism
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