| |
Cleveland, B. 2003, 7 Steps to Better Organizational Design. U.S.A: CMP Media LLC. Available from: http://www.callcentermagazine.com/shared/article/showArticle.jhtml?articleId=13000091&classroom= Accessed 25^th November 2004
Organisational Behaviour
Digman, L.A. How well managed organizations develop their executives. Organizational Dynamics, 7(2), 1978. 63-79.
Organizational Behavior
Finegan, J.E. (Jun 2000). The impact of person and organizational values on organizational commitment. Journal of Occupational & Organizational Psychology, 73(2). Retrieved November 10, 2004, from Academic Search Premier database.
Decision-Making Process
Schermerhorn, J., Hunt, J., & Osborn. R. (2000). Organizational Behavior. (7^th ed). New York: John Wiley & Sons, Inc.
Critical Thinking Styles and Forces of Influence
Schermerhorn, J.R. (2002). Organizational Behavior 7^th Edition. New York: John Wiley and Sons, Inc.
Motivation Processes
|
|
